The deal troubleshooting feature empowers clients to independently troubleshoot deal delivery issues, improving the time efficiency of troubleshooting, and thereby increasing the likelihood of full budget delivery in the DSP.
When the setup of a deal and settings of a line item targeting that deal differ significantly, there are chances of not delivering well. With the new deal troubleshooting feature, you can now troubleshoot issues with your deal and line item targeting using data from the previous and current day. The feature provides a list of 28 potential reasons for underperformance, categorized into different setting groups. These groups are organized in descending order based on the number of filtered bid requests, allowing you to quickly identify and resolve the underdelivery issues. You can then adjust your line item settings or contact the publisher for a better-matching inventory. Additionally, our Support team is always available to assist you when needed.