Adform users can access the Adform platform through a dedicated log-in site (id.adform.com). The site ensures secure authentication and verifies that the user account credentials (username and password) belong to an Adform account.
To log in:
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Go to https://www.adform.com.
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On the right side of the main menu bar, click Log In.
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Check that the site address is: https://id.adform.com.
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In the log-in area, enter your username and password.
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If you're using a private device, select the Remember My Login checkbox to store your credentials on this device.
Important
Don't select this checkbox when you're logging in on a public device.
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Click Log in.
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If you use two-factor authentication (2FA) for this account, enter the code from your authentication app. (See how to enable 2FA authentication in Learn About Account Security.)
Note
If you're on a private device and don't want to enter 2FA codes every time you log in, you can turn off 2FA authentication for a limited time (365 days). To do so, before entering the code, select the Trust this device checkbox.
By default, your account management session will last for 3 hours. If you actively manage your account within the last 90 minutes, it'll be extended for 3 more hours, or until it reaches a maximum of 24 hours, whichever comes first. If you're inactive for 90 minutes, the session will automatically end.
Adform locks the account after several unsuccessful password attempts. Adform uses two lockout levels:
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Temporary: Locked out for 1 minute after five incorrect password entries. You can try again after 1 minute.
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Permanent: Locked out after 4 temporary lockouts (twenty incorrect password attempts), until you unlock the account. (Multiple unsuccessful log-in attempts might show a potential security threat.)
Important
Adform can change lockout thresholds without prior notice.
Once Adform permanently locks the account, it sends a notification to the email address associated with your account. To unlock your account, click the reset link in the email message or change your password. For more information, see Change or Reset Your Password.
Note
When you are temporarily locked out, you get a notification too, but you don't have to reset your password.
The notification includes information such as:
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Username for your Adform account
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Geographical location of the attempted access
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IP address of the attempted access
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Browser (including version) used with the attempted access